Structure of Support and Services
Kolling, with its strong experience and performance in the segment of IT, offers special services in the Integration, Technical Support, Installation, Configuration and Customization of the marketed products, through a differentiated contract modality.
Kolling offers:
Special Services
• Software Update
• Information on current Software and updates
Help Desk
• Fully equipped area for attendants
• Structure of remote access
• Structure of Telecommunication and messages
• Solutions Center with specialized technicians and consultants
• Close relationship with the Industry and Manufacturers.
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Offered services
• Contract for spare parts
• Installations and Support
Structure to Support the Contract
• Service Center
• Solutions Center
• Laboratory
• Documentation Center
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